Who we are
Our website address is: http://www.protrustglobal.com.
As an organisation based in the United Kingdom, ProTrust Global ( a trading name of Health Trust Europe LLP.)is subject to the Data Protection Act 2018 (the “DPA”) and UK General Data Protection Regulation (“UK GDPR”) which has been enacted following the European Union (Withdrawal Agreement) Act 2020. PTG is committed to protecting and respecting your personal information in line with the DPA, UK GDPR and other relevant privacy regulations. This Privacy Statement explains how we use any personal information we collect about you when you use our website.
What information do we collect about you?
PTG collects and stores personal information about you when you use our website or when you subscribe to a service offered by protrustglobal.com or when you register enquiries with PTG via e-mail. We collect:
- questions, queries or feedback you leave, including your email address and phone number if you contact protrustglobal.com;
- your email address and subscription preferences when you sign up to our email alerts;
- your IP address, and details of which version of web browser you used; and
- information on how you use the site, using cookies and page tagging techniques.
How will we use the information about you?
PTG will only use such personal information to:
- provide the information or service you have requested;
- to process your enquiry;
- to notify you of changes to our services; and /or
- as permitted or required by law.
Cookies
Protrustglobal.com uses cookies and page tagging on its website. A cookie is a small file which asks permission to be placed on your computer’s hard drive and helps us analyse web traffic or lets us know when you visit a particular site. We will ask you to consent to our use of cookies in accordance with the terms of this Privacy Policy when you first visit Protrustglobal.com. You can choose to accept or decline both PTG and third party cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.Please note that should you choose to decline PTG cookies, this may prevent you from taking full advantage of the website. If you accept the cookie request, the file is added to your computer.
How cookies are used on Protrustglobal.com
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. PTG uses these cookies to collect anonymous information about the use of Protrustglobal.com and how it can be improved. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. The cookies used by PTG on this website are Google Tag Manager, Google Analytics, Drupal and jQuery Library. Please note that third parties (for example, providers of external services like web traffic analysis services) may also use cookies on this website, over which we have no control. Google Maps is a third party cookie used on this website. Overall, PTG cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Who can view your personal information?
Your personal information can be viewed by PTG and any other companies within our corporate group, but only for the purposes specified in this Privacy Policy.
Keeping your personal information secure
Once PTG receive your personal information, we will take reasonable, organisational and technical steps to protect your personal information and to prevent any unauthorised access. Unfortunately, the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of information sent over the internet.
Where your personal information is stored
PTG stores your personal information on secure servers in the European Economic Area (EEA). PTG also uses cloud computing services where the service provider’s servers are based in the United States of America (USA). Your personal information is stored in the service provider’s servers in the USA for 30 days and subsequently deleted. PTG has established that adequate safeguards are in place to protect the personal information transferred to the United States of America. By using protrustglobal.com and/ or submitting an enquiry to us via e-mail, you agree to your personal information being transferred to the United States of America.
Information for Job Applicants
We recognise the importance of respecting your personal privacy and take our responsibilities regarding the security of applicant information very seriously. We will use the information you provide only in connection with your application and will not disclose your information to any other organisation or use it for any other purpose. All the information we collect is stored securely on our centralised recruitment database. Our recruitment database and online application facility is hosted by Hireful. The information will be stored securely for up to 12 months after your last visit.
Third Party Websites
Protrustglobal.com contains links to other sites. If you follow a link to any of these websites you should review their privacy policies before you submit any personal information to these websites. This privacy statement applies solely to the information collected by protrustglobal.com and /or submitted to PTG by e-mail.
Changes to this Privacy Policy
PTG updates this Privacy Policy from time to time and we recommend that you review the update regularly.
Your Rights
You have the right to request a copy of the personal information that PTG holds about you and to request PTG to update or delete your personal information. We may hold such personal information to the extent permitted by law. If you’ve signed up for email alerts, you can unsubscribe or change your preferences at any time.
How to contact us
Please contact us if you have any questions or complaints about our privacy policy or personal information we hold about you:Customer Care HealthTrust Europe 19 George Road Birmingham B15 1NU Email:customercare@protrustglobal.com
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